FAQs
Frequently Asked Questions
Get answers to common concerns about our packaging machines and services.
Our machines feature imported components (e.g., Schneider, HBM) for reliability.
12–18 month warranty with remote/site debugging included.
Real client case videos available for proof.
Customizable for PLA, PP, aluminum, and bio-based materials.
Send samples for free testing and video confirmation.
Engineers design molds to fit your specs.
24/7 response via WhatsApp/WeChat groups.
Spare parts shipped with machines; on-site support available.
Remote video guidance and training included.
ROI calculator provided, based on your labor and order volume.
Average payback in 6–12 months with 30% cost savings.
Case studies show doubled output for clients.
Small machines: 7–15 days; medium: 30–40 days; large: 60–90 days.
Pre-shipment video and client approval included.
Shipping: Sea (30–45 days), Air (7–15 days), or Rail (varies).
Small/medium machines ship fully assembled with manuals/videos.
Large machines include on-site engineer installation.
Remote video guidance available 24/7.
Certified with FDA, CE, and GMP standards.
Materials tested for local market compliance (e.g., Halal, EU norms).
Supports eco-friendly options like PLA.